New Helpdesk System
Have a question or want to send us a request for a new feature? We’d love to hear from you!
We’re a small but growing team, and we want you to have the best experience with Nebo, so we’ve recently implemented a helpdesk system to track your support requests.
It’s easy to use – just email support@nebo.global, and you’ll receive confirmation that your request has been lodged. We’ll get back to you as soon as we can.
Remember, there is a comprehensive set of Frequently Asked Questions on our website. Click here to have a browse – there’s plenty of gems in there that we’re sure you’ll find useful.
- Published in News
[New Feature] Automatic Voyage Naming
Since we launched Nebo, we’ve been automatically naming voyages by their day of the week, for example “Saturday Morning Voyage”. This is OK, but not very informative.
The new version of Nebo now uses our geofence library, and where possible, names your voyage according to your start and end locations.
See the example here where the voyage was started at Longreach Bay and ended at Rouse Head Harbour. The title of the voyage was automatically constructed by Nebo.
If we don’t have a geofence name where you start or stop your voyage, Nebo inserts the lat/lon coordinates instead.
Remember you can rename the voyage yourself. To do this, simply tap the voyage in My Logs, then the pencil icon and then type in your own voyage title.
- Published in New Features
[New Feature] Re-send A Voyage Report
If you didn’t receive a specific voyage report via email, or you accidentally deleted it, this is now no problem!
Our latest update (March 2019), allows you to tap a button and have the report resent to you immediately.
Just go to:
– Feed > My Logs
– Scroll to the date of your voyage, and tap the PDF button (next to the facebook icon).
– Your PDF report with automatically be sent to the email address you have logged into Nebo with.
Sample Nebo PDF Report:
This new feature was brought to you after many requests from our users. If you have any feedback or requests, please contact us at support@nebo.global
We’d love to hear from you!
The Nebo team
- Published in New Features
NEW App Update Out Now!
Say hello to the latest Nebo update!
To round out the year, we’ve put a new Nebo release up on the Apple and Android stores. Please make sure you update Nebo on your devices, and let us know how you go on your next voyage!
This new release includes a few important updates:
Improved Messaging:
We’re finding many more skippers are using Nebo to chat each other, so we’ve done some significant work behind the scenes to make messaging more efficient and reliable. So use Nebo to have a chat with your boating friends, or use Nebo to make some new ones!
New Hybrid Map
By popular demand, we’re now displaying geographic locations on the satellite map. Previously you needed to swap to ‘normal’ map view to see locations, but not anymore. Towns, roads etc. are now displayed in both views, so it’s easier to keep your bearings as you pan around the map.
Android 9 Bug Fix
There was a significant issue that stopped Nebo running on Android 9 that we’ve now addressed. So, if you have an Android device and have had problems running Nebo, make sure you update the app and then give it another go. Please let us know how you go!
Thanks to all of you for your support, ideas and feedback through 2018. We’re looking forward to bringing you some fantastic new features during 2019 and to seeing the Nebo community continue to grow and grow!
The Nebo team.
- Published in New Features
We’ve Hit 50,000 Nebo Users Worldwide!
We’re thrilled to report that Nebo has been downloaded 50,000 times since we launched 14 months ago.
It’s a significant milestone for a specialised app, and we’d like to thank all of you for your support.
Primarily designed as a tool to automate the time-consuming task of logging sea voyages using advanced geofencing technology, Nebo’s has constantly been evolving into so much more thanks to your feedback.
Now offering the worlds best on-water community, it has never been easier to find, connect and interact with boating friends.
The key words above are “boating friends”. Nebo isn’t trying to build a broad social platform like Facebook. The aim is to keep Nebo as the go-to marine app by being about all things boating, and all about sharing the journey. Definitely no cute cat videos!
By connecting with like-minded boaters in Nebo you can now share voyages and photos, ask questions, share important information, simply arrange sunset drinks and of course have each others back while on the water.
Nebo is also a great addition to your regular safety routine. Fellow boaters and those on land can see where you are at all times making for a safer boating community.
Check out how these articles to help you get the most out of Nebo:
- Share a ‘Track Me’ link with those on land
- How to find and connect with friends in Nebo
- How to like or comment on your friends’ voyages
- How to share a status update with your friends
- Nebo Tutorial
Nebo is free on iTunes and Google Play so feel free to spread the word. The more users the stronger the community.
We’re all about making boating easier, safer and more FUN!
For any feedback, questions or to suggest a feature we may not have thought of, please contact us at info@nebo.global, we’d love to hear from you!
The Nebo team
- Published in News
[NEW FEATURE] Delete a voyage you don’t want to store in Nebo
Have you walked around the block or run a dummy voyage to test Nebo’s capabilities?
No problems! You can now easily delete any voyages that you may not want to store in Nebo.
Using the same ‘Pen Icon’ edit button you use to add manual log entries and weather observations, you can also now delete individual voyages.
Click here to see full instructions on how to delete a voyage in Nebo.
- Published in New Features
[NEW FEATURE] Delete A Boat From Your List In Nebo
After many requests, our latest update allows you to delete a boat from your list of boats in Nebo.
For those lucky enough to have more than one boat, you have always been able to add as many boats as you wish in Nebo.
This new features allows you to delete any boats you may have sold or set up as test boat when you first tried Nebo.
This new feature will help you tidy up & streamline your account. It’s very easy with the click of a button to delete a boat from Nebo. Go to:
- Other > Profile > My Boats
- Select the boat you wish to delete, this will open up that boats profile
- Scroll to the bottom and click on “Delete”
You’re done!
Related New Features:
- Published in New Features
Nebo chosen by America’s Great Loop Cruisers’ Association as official app
America’s Great Loop Cruisers’ Association, (AGLCA) and Nebo are pleased to announce the signing of a Memorandum of Understanding for Nebo to become the Association’s official member locator app.
With Nebo, AGLCA members can keep track of each other’s vessels, chat to each other and keep an automatic log of their adventures.
‘Loopers’ generally take around a year to travel from the Great Lakes, down the Mississippi and other inland rivers, around Florida, and up the east coast to where they started (and where their vessel ‘crosses her wake’ with much celebration).
You can see the Great Loop roughly defined by vessels using Nebo in this screenshot.
Director of the AGLCA, Kim Russo is a huge supporter of Nebo and has been pivotal in finding the best app to suit her members.
“The Great Loop is a very social trip. Fast friendships form among those pursuing the common goal of completing the 6,000 mile route. Nebo’s ability to help AGLCA members locate one another and then chat to share details about the waterway ahead or upcoming plans, makes it the ideal Great Loop companion”, Kim said.
The Nebo team is very excited to build on the existing community of Loopers using Nebo, and to provide them with everything they need to log their ‘bucket list’ trip.
Find out more about the Great Loop here: www.greatloop.org
- Published in News
[NEW FEATURE] Add your own text log entries
After many requests to be able to personalise your log, we are pleased to report that the latest Nebo update allows you to add your own text log entries.
While underway simply click on the pen icon and you can add journey updates, points of interest, encounters with nature, crew changes, sail changes, fish caught, engine on or off, your onboard gourmet delights, basically anything you would like to remember from your journey.
Your daily log will include this information neatly formatted within your log, shown at the time you entered the information. Don’t forget you can also add photos to enhance your log too!
Click here for step by step instruction on how enter a manual text log entry.
You will need the most updated version of Nebo to use this new function.
- Published in New Features